Rohit Bhargava

Rohit Bhargava RE-IMAGINE Customer Care Conference 2018

Top Innovation and Marketing Expert and Best-Selling Author

Rohit Bhargava is an innovation and marketing expert, skilled facilitator, and keynote speaker. After a successful 15-year career as a brand and marketing strategist at two of the largest agencies in the world (Ogilvy and Leo Burnett), Rohit became an entrepreneur and has since started three companies. He is the Wall Street Journal bestselling author of five books on topics as wide ranging as the future of business and building a brand with personality and has delivered sold out keynote presentations and workshops to business leaders in 32 countries. He has shared his insights at dozens of large organizations including Intel, Under Armour, Disney, JP Morgan Chase, LinkedIn, American Express, BP, the World Bank, NASA, Coca-Cola and many others.

Outside of his consulting work, Rohit also teaches his very popular signature course on storytelling and marketing at Georgetown University in Washington DC and has been invited to deliver guest lectures at many other prestigious schools including Stanford and Wharton. For the past 14 years Rohit has also been writing his personal “Influential Marketing Blog” which has been featured in global media and named one of the top 25 marketing blogs in the world by AdAge magazine. He is also regularly interviewed and featured as an expert commentator in global media including Harvard Business Review, The Guardian, and NPR.

Inside the marketing industry, Rohit has been recognized alongside visionary business leaders like Sir Richard Branson and Tom Peters as a “Top 100 Thought Leader In Trustworthy Business Behaviour” and was named by global recruiting firm Korn Ferry as one of the “Most Influential South Asians In Media and Entertainment.”

On a personal level, Rohit is married and lives with his wife and two young boys in the Washington DC area. He is a lifelong fan of anything having to do with the Olympics (he’s been to five so far!), actively avoids anything having to do with cauliflower (yuck!), and believes that the most entertaining and impactful job he will ever have is being a great dad and teaching his sons to be kind when no one expects it, curious about the things others take for granted, and confident enough to change the world.

Dan Clark

Dan Clark RE-IMAGINE Customer Care Conference 2018

Peak Performance Expert and Contributor to the NY Times Bestseller, Chicken Soup for the Soul

Dan Clark is founder and CEO of Dan Clark and Associates – an international high performance communications and training firm; University Professor; an Award Winning Athlete who fought his way back from a paralyzing injury that cut short his football career; a New York Times Best Selling Author; Adventurer; Gold Record Songwriter/Recording Artist; and one of the most sought after speakers on the platform today – delivering customized, cutting edge keynote speeches and transformational programs on leadership, building winning teams, relationship selling, and creating a culture of excellence to entry level employees, emerging leaders, and seasoned executives.

Since 1982, Dan has spoken to more than 5 million people, in over 5500 audiences, in all 50 states, in 60 countries, on 6 continents, to clients including 200 of the Fortune 500 companies, Nobel Laureates and world leaders gathered at the ‘Festival of Thinkers’ in Abu Dhabi, NASA, Super Bowl Champions, Million Dollar Round Table, the United Nations World Congress, and to our combat troops in Iraq, Afghanistan, Kuwait, Qatar, Bahrain, throughout Europe, Korea, Latin America and Africa.

In 2005, Dan was inducted into the National Speakers Hall of Fame, and both Achievers Global and eSpeakers have named Dan one of the Top Ten Speakers in the World.

Dan is a primary contributing author to the Chicken Soup for the Soul series, and the author of 31 of his own best-selling books, including Puppies for Sale, which was made into a film at Paramount Studios starring Jack Lemmon.

As a master storyteller, Dan has been published in more than 50 million books, in 40 languages worldwide, has appeared on more than 500 TV and radio programs including Oprah and Glenn Beck, and has been the feature article in Mayo Clinic, Entrepreneur, Performance, and Millionaire Magazines.

Clark’s inspiring life includes soaring to the edge of space in a U2 Spy Plane; flying fighter jets with the Air Force Thunderbirds; racing automobiles at Nürburgring and dogsleds in the Arctic; serving on the Olympic Committee and carrying the Olympic Torch in the 2002 Winter Games; serving on the International Board of Governors of Operation Smile; and serving with the Secretary of the Air Force on her National Civic Leaders Board, where Dan has received the United States Distinguished Service Medal and the American Spirit Award – the highest awards given by the Department of the Air Force to a civilian. Most significant, in 2012, Dan was named Utah Father of the year.

Erica Orange

Erica Orange, RE-IMAGINE Customer Care Conference 2018

Erica is Executive Vice President & Chief Operating Officer of The Future Hunters, one of the world’s leading futurist consulting firms. She evaluates emerging social, technological, economic, political, demographic and environmental trends – and identifies the strategic implications (the “So what?”) of those trends for several of the most influential Fortune 500 companies, trade associations and public sector clients.

Erica’s ability to identify patterns, think critically and analytically, and translate that into actionable strategies is what has made her an invaluable asset to clients.

Erica frequently speaks to a wide range of global audiences about trends that are shaping the landscape today, and has keynoted several large industry conferences. She has also authored numerous articles, book chapters, and industry white papers on cutting-edge, future-focused topics. A frequent columnist and blogger, Erica is recognized in the industry as having a unique, innovative and fresh perspective.

David Knox

Dave Knox RE-IMAGINE Customer Care Conference 2018

Author, Predicting The Turn: The High Stakes Game of Business Between Startups & Blue Chips

As a brand marketer, venture investor, and startup advisor, Dave Knox bridges the worlds of the Fortune 500 and entrepreneurship. The intersection of these two worlds is the subject of his book, Predicting The Turn: The High Stakes Game of Business Between Startups and Blue Chips, which was named the Grand Prix winner of the 2017 Atticus Award. Dave is the former Chief Marketing Officer for Rockfish, a widely recognized digital innovation agency that was acquired by WPP, where he also served as the Managing Director for WPP Ventures. Prior to Rockfish, Knox was a seven-year veteran of Procter & Gamble, where he was instrumental in the digital turnaround that led to P&G being named to AdAge’s Digital A-List.

Dave was named to the iMedia 25 Class of Digital Innovators, by Cincinnati Business Courier as the CMO of the Year in the inaugural C-Suite Awards, and as a 40 Under 40 by both AdAge and the P&G Alumni Network. Dave is a frequent keynote on digital innovation and disruption, including appearances at SXSW, TEDx, Back End of Innovation, NRFtech, Brand Innovators, AdTech NYC, and the iMedia Summit.

He is the co-founder of The Brandery – one of the top 10 startup accelerators in the country. Dave is also a Managing Partner in the seed fund Vine St Ventures, and an advisor to Bullpen Capital, Glasswing Ventures, and Hyde Park Venture Partners. He serves on the Board of Directors for the Cincinnati Mercantile Library, Main St Ventures, and the VCU Brandcenter in Richmond, VA. Dave holds a Bachelor of Science in Marketing from Miami University, where is also the co-founder of the Cradle of Marketers.

S. Max Brown

Executive Coach, Trainer and Author

Max is an Executive Coach and Consultant at Authentic Strengths Advantage®, formerly the VP of Leadership & Culture at Pluralsight, a senior advisor to the Shingo Institute at Utah State University and author of the book “Leadership Vertigo: Why Even the Best Leaders Go Off Course and How They Can Get Back On Track.”

Over the past twenty years, Max has made over two thousand presentations and met with leaders in locations all around the world. He’s taken clients rappelling off the Great Wall of China, facilitated at the Parliament of World Religions Conference in Spain and spoken in hundreds of cities including Athens, Bangalore, Beijing, Dublin, Hong Kong, The Hague, Mumbai, Paris, New York, Shanghai, Singapore, Toronto, Vancouver and Sydney . . . Nebraska.

Max regularly presents at one of GE’s highest rated leadership programs. He is a recommended “all-star” keynote speaker from the International Association of Business Communicators. His keynotes consistently receive rave reviews from clients like: 3M, American Express, Southwest Airlines, The Nature Conservancy, HSBC and the Canadian Federal Government.

He has a certificate in Leadership Coaching from Georgetown University, a Master’s Degree in Organizational Learning from George Mason University, and graduated magna cum laude from Brigham Young University. He also speaks Mandarin Chinese after seven years of living in Taipei and Shanghai.

Max and his wife, Sally, live in Salt Lake City, Utah and are the proud parents of two amazing kids. When they have time, they love spending time on their ranch in Idaho. Previous adventures include coaching clients and building a retail business in China, co-hosting the Real Recognition Radio show, shark diving off the coast of Honduras and horse riding in Inner Mongolia.