Note: Agenda subject to change.
Wednesday, October 24 (8am – 1pm)
8:00am – 8:30am
8:30am – 8:35am
Welcome from SOCAP and CPG Committee
8:35am – 10:00am
Ratings and Reviews 101 – To Engage or Not to Engage
10:00am – 10:15am
10:15am – 10:45am
CPG Benchmarking Survey
10:45am – 12:00pm
Social Media Digital Engagement Update – Where Are We Today?
12:oopm – 12:45pm
Working Lunch (boxed lunches) and CPG Round Table Discussions – Topics: Ratings & Reviews
12:45pm – 1:00pm
Wrap up & Closing Remarks