As the association representing thousands of vice presidents, directors, managers, and supervisors of customer care and consumer affairs for some of the world’s leading brands, SOCAP strives to provide the tools and professional resources to help members drive business transformation through enhancedd customer care and customer engagement.
SOCAP designed its Re-imagine Conference, being held October 21-24 in Salt Lake City, to help more than 500 top industry professionals to think and discuss the future of customer care—how is it changing and what will it look like 5-10 years from now.
If you’ve never attended a SOCAP event, you will want to make a point not to miss this event. Watch this video to learn more:
This is your opportunity to:
- Meet and make lasting connections with hundreds of customer care executives representing some of the world’s leading brands. SOCAP attendees are known for their willingness to share and brainstorm, so come prepared with your questions.
- Be part of 15 breakout sessions that will cover diverse topics such as taking consumer support global, video email messages your consumers want to receive, social ROI, and upping your customer service team’s value add.
- Hear from 5 Keynote and General Session speakers. These thought leaders will get you thinking about our industry in new and different ways.
- Networking/Social Events with good food, drinks, and fun.