fbpx

Agenda

Agenda2018-10-19T18:04:07+00:00

Note: Agenda subject to change.

Sunday, October 21

1:00pm – 6:00pm
Registration

1:00pm – 4:00pm
Chapter Leadership Forum

4:30pm – 6:00pm
First-Timer/New Member Orientation

6:00pm – 7:00pm
Welcome Reception
Sponsored by Stericycle ExpertSOLUTIONS

Monday, October 22

7:30am – 5:00pm
Registration

8:00am – 9:00am
Breakfast
Sponsored by Zendesk

9:00am – 10:30am
Opening General Session w/Keynote: Rohit Bhargava, Top Innovation and Marketing Expert, Best-Selling Author

How To Predict The Future: 7 Non-Obvious Trends That Explain What Customers Really Want

Sponsored by ERC

10:30am – 11:00am
Networking Break in The Exchange

11:00am – 12:00pm
Breakout Sessions (5)

12:00pm – 1:00pm
Networking Lunch & Presentation of Chapter Awards
Sponsored by Qualtrics

1:00pm – 2:00pm
Dessert & Networking in The Exchange

2:00pm – 3:45pm
Spotlight Sessions (2)

3:45pm – 4:30pm
Networking Break in The Exchange
Massage Chairs Sponsored by Avcomm Solutions and Stafford Communications

4:30pm – 5:45pm
Afternoon General Session w/Keynote: David Knox, Branding Expert and Best-selling Author

Predicting The Turn

Sponsored by DigitalGenius

5:45pm – 6:30pm
Exhibitor Reception

9:00pm – 10:30pm
SOCAP Night Cap Lounge
Sponsored by Astute

Tuesday, October 23

7:30am – 5:00pm
Registration

8:00am – 9:00am
Breakfast

Sponsored by Teckst

9:00am – 10:30am
Morning General Session w/Keynote: Erica Orange, Executive Vice President & COO, The Future Hunters

The Future Begins Now: Understanding Disruption in a Time of Change

Sponsored by ServiceNow

10:30am – 11:00am
Networking Break in The Exchange

11:00am – 12:00pm
Breakout Sessions (5)

12:00pm – 1:00pm
SOCAP Annual Business Meeting Luncheon
Sponsored by ContactUS Communications

1:00pm – 2:00pm
Dessert & Networking in The Exchange

2:00pm – 3:00pm
Breakout Sessions (5)

3:00pm – 3:30pm
Networking Break

3:30pm – 5:00pm
Closing General Session w/Keynote: Dan Clark, Peak Performance Expert and Contributor to NY Times Bestseller, Chicken Soup for the Soul

The Art of Significance – Achieving the Level Beyond Success

5:30pm – 6:30pm
Pre-Finale Happy Hour
Sponsored by Astute

7:00pm – 10:00pm
Social Finale
Sponsored by 24-7 Intouch